Privacy Policy
Last updated: December 24, 2024
1. Introduction
TitanBid ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered construction estimating platform.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number)
- Company name and business information
- Account credentials
- Payment information (processed securely through Stripe)
- Communication preferences
Project Data
When you use our services, we collect:
- Blueprint files and construction documents you upload
- Project specifications and requirements
- Estimate history and preferences
Automatically Collected Information
We automatically collect certain information when you visit our platform:
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide and improve our estimating services
- Process your estimates and deliver results
- Process payments and manage subscriptions
- Communicate with you about your account and services
- Send marketing communications (with your consent)
- Analyze usage patterns to improve our platform
- Comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using TLS/SSL
- Data at rest is encrypted using AES-256 encryption
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Secure cloud infrastructure with redundancy
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our platform (e.g., Stripe for payments, Supabase for data storage)
- Professional advisors (lawyers, accountants) as needed
- Law enforcement when required by law
- Business partners with your explicit consent
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
- Withdraw consent at any time
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance purposes for up to 7 years.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@titanbid.com
Address: 123 Construction Ave, Suite 456, New York, NY 10001